Property Tax Improvement Program
The Property Tax Improvement Program (PTIP) is your partner in revolutionizing property tax management. Our mission is simple: to bring citizens and governments together in a seamless, efficient, and citizen-centric property tax collection process.
Objectives
- Socially responsible citizen
- Departments operation in one place
- Plan for implementing the solution
- An interactive dashboard
- Facilitation tax revenue collection
- Redesign business processes and tools
- Promote online property tax related services
- Evaluate concets
- Goal is to assist decision makers
- Set process for property tax collection
- Implement the redesign
- Create vision value & objectives
Process Flow
- Data sets Creation – Create structured datasets for reference & use
- Dashboarding – Create role based access to visual dashboards to drive further efficiency
- Inferential Analysis – To study thecurrent and past trends in the property tax collection to aid tactical and strategic decision making
- Targeted Communication – Design & drive targeted communication campaigns based on the data analysis
Solution Components
Communication
- Dept specific campaigns
- 360 community engagement activities round
- ATL/BTL activities for creating awareness
- Data backed communication plan
- Create content for all publicity mediums like –social media, newsprint, Whatsapp, SMS.
IT Tools
- Automatic pull data from departmental databases
- Team tool for data collection
- Effectiveness and Efficiency enhancement tools
- Role based access of data analytics views
Data Management
- Consolidation of DBs from outside municipal corporation
- Collection of data
- Condolidation of data and user profiling
- Data visualisation
- Inferential analysis
- Data driven decision and communication
Trend Analysis
- YOY, MOM, QOQ
- Geographic
Citizens Centric
- Gender analysis
- Feedback and complaints
- Demographic analysis of defaulters, prompt citzens etc.
- Campaign response
Insights * & Organizational Memory
Team Meter
- Zone wise performance
- Team level meter of efficiency
- Target vs achieved
- Person and Geographical cross tabulation
- Documentation of team challenges on ground
Predictions
- Default prediction
- Payment time of year
- Online vs offline
- Conversion pattern of digitization
- Input for tactical and strategic decisions wrt Ptax department
The Radical
- Cross tabulation of data with Non corporation departmental databases
- Incentivization & stick approach development
- Collection partnership with other Govt departments based on revenue sharing
Data Collection Tools (Features)
Bilingual web app with offline mode & sync feature
Property holders details display
Japti karvai feature for locating and seizing property
GIS location and photo capture of property
Bill distribution and tracking feature
Various payment methods and partial payment option
Malmattechi japtitun muktatta feature for releasing property from japti karvai
Role based access management
Japtipurva notice issuance and payment options
Japti prakriya feature for adding witnesses property details
Products Implemented
Awards
Best Digital Initiative of the Year Awarded By ET (Economic Times) Government Global Smart Cities Forum 2020
Best Digital Smart City Awarded By Ministry of Housing & Urban Affairs 2019
DigiThane nominated for National Smart City Mission’s Pilot of Fintech
Recommendation by the Smart City Mission of India as India’s entry to the Smart City World Congress Award held in Barcelona, 2019
30 min Loksabha TV exclusive National Documentary on the Initiative
Best Award City Application Award by Business World’s 7th Smart City Award,2019
